Deze masterscriptie onderzoekt de relatie tussen dagelijkse ervaren oneerlijkheid en dagelijkse verbittering op het werk. Om deze relatie vast te stellen, is dagelijkse psychologische contractbreuk opgenomen als mediator en morele identiteit als moderator.

This research assesses the most occurring problems and challenges as well as environmental influences on an information system’s success in developing areas. It produces and applies a model based on the theories of IS Success by DeLone & McLean, the Technology Acceptance Model (TAM), the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Integrated Model of Business Value (IGB). This model gives an answer to the need of more research in the domain of sustainability through multi-case research in developing contexts. It generates new insight on the literature, confirms and questions some existing statements and proposes new hypotheses for future research. A checklist for future IS designers or researchers was added to incorporate the most important elements found in this research. The paper concludes on the importance of the IS’ perceived usefulness, the social influences and the IS’ locality, as well as daring to think outside the box so to work with the available resources and to foster creativity.